Skar Audio Warranty Claims
New products have a 2-year limited warranty; USED- and RFBISH- items have 1 year from purchase. Eligible warranty claims receive prepaid labels within 30 days of the order date; later inbound shipping is customer-paid unless support approves a label.
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Skar Audio provides a 2-year limited warranty on eligible new products purchased directly or from authorized retailers. Pre-owned products with SKUs beginning USED- or RFBISH- carry a 1-year limited warranty. Coverage runs from the original purchase date and is subject to the Limited Warranty Policy, including U.S. purchase/address requirements, international Amazon/eBay exclusions, and product-specific limitations.
Warranty Claim Process
- Visit the Returns Center.
- Enter your order number and shipping ZIP code.
- Select warranty service and complete the submission steps.
- Receive an approved RMA and an email with return instructions. A prepaid label is included only when eligible under the shipping terms below or explicitly approved by support.
- Package the items securely and include the required return documents. Follow the instructions for your approved claim before shipping.
Approval is required before sending warranty items. Items without authorization are returned without assessment. Warranty authorizations remain valid for 180 days from initiation, measured to the first qualifying carrier scan; marketplace exceptions apply. See authorization expiry terms.
Warranty Return Shipping
For eligible warranty claims within 30 days of the order date, Skar Audio provides a prepaid return label. After that window, you arrange and pay for inbound shipping unless customer support explicitly approves a prepaid label. This shipping window starts at purchase, not delivery. Follow your approved claim instructions before shipping. Skar Audio covers outbound shipping for an approved warranty replacement.
Return Address
Skar Audio Returns
4924 W Waters Ave
Tampa, FL 33634
Warranty Service and Refund Returns
Warranty service is separate from a refund return. Eligible refund requests must begin within 30 days of delivery, with prepaid-label carrier possession by day 37; shipping fees and pre-owned item exceptions apply. Read the Return Policy before selecting a claim type.
Products approved for replacement are replaced with the same model and configuration; exchanges to a different product are not offered. A comparable alternative may be used if the original product is discontinued. Replacement condition and other service terms are described in the Limited Warranty Policy.
Communication Timeline
You receive confirmation when the items arrive, followed by testing results and the service decision. Warranty processing takes up to 4 business days after receipt.