What is Skar Audio's Return Policy?
Start eligible SkarAudio.com refund returns within 30 days of delivery; carrier possession is due by day 37. Shipping fees, pre-owned item exceptions, and marketplace rules apply.
On this page
Eligible SkarAudio.com purchases may be returned for a refund under the Skar Audio Return Policy. Shipping fees and the exceptions below apply.
Return Window
Start your refund request within 30 days of delivery. This is the deadline to initiate the request, not a requirement for the package to arrive at our facility within 30 days.
For a return using a prepaid label, the carrier must record its first physical handling scan on or before day 37 from delivery. Creating a label or receiving a tracking number does not count as carrier possession. See the Return Drop-Off Window for qualifying scans and late-return terms.
Pre-Owned Items and Marketplace Orders
For SkarAudio.com orders placed on or after May 18, 2026 at 12:01 AM ET, pre-owned items with a SKU beginning USED- are not eligible for refund returns. These items retain a 1-year limited warranty from purchase. Earlier orders follow the standard 30-day refund-request window from delivery.
Amazon purchases follow Amazon's return policy, including its standard return window for USED- items. eBay purchases follow the applicable eBay return policy and Money Back Guarantee; protection for defective or not-as-described items is separate from voluntary returns on an as-is listing. Start marketplace requests through the marketplace. Other retailer purchases follow that retailer's return policy.
Return Shipping and Late Returns
Return shipping is not always free. A reason-based shipping fee may be deducted from a refund; the actual carrier cost is shown before you confirm the request. Vehicle-specific enclosure fitment claims have additional conditions. On-time returns have no restocking fee. If the first qualifying carrier scan is after day 37 from delivery, late-return restocking and label-cost deductions may apply. Contact support before sending a late return.
Read the full return shipping terms and authorization expiry rules, including the 180-day absolute refund limit from delivery. Marketplace exceptions apply.
Warranty Return Shipping
For eligible warranty claims within 30 days of the order date, Skar Audio provides a prepaid return label. After that window, you arrange and pay for inbound shipping unless customer support explicitly approves a prepaid label. This shipping window starts at purchase, not delivery. Follow your approved claim instructions before shipping. Skar Audio covers outbound shipping for an approved warranty replacement.
Getting Started
Visit the Returns Center with your order number and shipping ZIP code. Refunds are issued to the original payment method after the return is received and processed. Warranty claims follow the Limited Warranty Policy.